Privacy Policy

This Privacy Policy explains how the platform collects, uses, stores, shares and protects information when visitors, users, listers, agents, builders, advertisers, property consultants and authorized team members use the website, dashboards, forms, listings, payments, advertisements, lead tools, communication systems and related services.

Information We Collect

We may collect name, email address, mobile number, alternate number, username, password hash, address, profile photo, banner image, business details, company details, agent or builder information, advertiser details, consultant applications, property listings, uploaded images, video URLs, enquiry messages, replies, payment references, invoices, reports, saved properties, likes, views, analytics, IP address, device details, browser information and activity logs.

Account and Profile Data

When a user registers or updates a profile, we store the details needed to operate the account, verify identity where applicable, show public profile pages, manage dashboards, process password resets, enable login security, prevent duplicate accounts and provide support. Some profile fields may be visible publicly if the user uses public username pages or listing features.

Property and Listing Data

Property titles, descriptions, prices, addresses, city, state, amenities, photos, videos, category information, listing status, approval status and related metadata may be displayed publicly. Users must not upload private, confidential, misleading or unauthorized content. Removed or expired listings may still be retained internally for audit, compliance, dispute handling, fraud prevention and business records.

Enquiry and Lead Data

When visitors submit enquiries, we may collect visitor name, mobile number, email address, message, property reference, profile reference, IP address and time of submission. Contact details may be visible to authorized platform team members and, depending on business rules and paid access, may be shared with authorized users such as property consultants or relevant account holders. Enquiry data may be used for lead delivery, fraud prevention, abuse control, reporting and support.

Payment and Billing Data

We store plan selection, gateway name, payment status, transaction reference, amount, tax, invoice details, wallet credits, advertiser submissions and manual approval records. Card, UPI, net banking or wallet credentials are generally processed by third-party payment gateways and are not intended to be stored directly by the platform unless a gateway or manual process provides limited transaction metadata.

Advertisement and Campaign Data

Advertiser accounts, wallet balances, ad creatives, YouTube links, image ads, placement settings, impressions, payment submissions, approval records and campaign logs may be stored and analyzed to operate ad placements, billing, reporting and abuse prevention.

Consultant Data

Property consultant requests, approval status, private registration links, selected markets, city or region access, lead notes, lead status, activity logs and payment records may be stored to manage consultant access and monitor usage. Consultant activity may be reviewed by authorized platform team members to protect lead quality and prevent misuse.

Technical Data

We may collect IP address, device type, browser, operating system, session identifiers, cookies, referral pages, pages visited, search filters, timestamps, error logs and security events. This helps operate the website, improve speed, prevent abuse, debug issues, measure traffic and secure accounts.

How We Use Information

Information may be used to create accounts, authenticate users, publish listings, manage enquiries, approve properties, operate paid plans, deliver consultant leads, process advertiser credits, generate invoices, send service messages, provide support, improve search, personalize dashboards, prevent spam, detect misuse, enforce terms, maintain records and comply with lawful obligations.

Communication

We may send emails, dashboard messages, password reset links, login verification codes, payment updates, plan expiry notices, consultant invitation links, enquiry notifications, support replies and important service announcements. Users should keep their email and mobile details accurate. Delivery may depend on email providers, spam filters, gateway status and third-party infrastructure.

Cookies and Analytics

The platform may use cookies, session storage, analytics tags or similar tools to keep users logged in, remember preferences, measure traffic, monitor performance and understand usage. Google Analytics or similar tools may be enabled from platform settings. Users can manage cookie settings in their browser, but some features may not work properly if cookies are blocked.

Sharing of Information

Information may be shared with hosting providers, payment gateways, email providers, SMS or notification providers, analytics providers, map or media services, authorized platform team members, authorized consultants, relevant listers, advertisers, legal advisors, auditors, government authorities or law enforcement where needed to operate services, deliver paid products, prevent fraud, resolve disputes or comply with law.

Public Visibility

Some information is intentionally public, such as approved listings, property photos, property descriptions, public usernames, selected profile details, business headings, taglines and public pages. Users should avoid submitting information they do not want publicly displayed. The platform may hide direct contact details from public listings according to business rules.

Data Retention

We may retain account, listing, payment, enquiry, message, ad, consultant, log and security records for as long as needed for service operation, business records, legal compliance, fraud prevention, tax purposes, dispute resolution, backups and audit trails. Deletion requests may be limited where retention is necessary or legally advisable.

Security Measures

The platform uses password hashing, sessions, CSRF protection, prepared database queries, role-based access controls and file validation practices. However, no internet system is completely risk-free. Users must protect passwords, email accounts, devices and OTPs, and should report suspicious activity immediately.

Third-Party Links and Embeds

Listings, ads, profile pages or platform settings may include third-party links, videos, maps, analytics, payment gateways or external services. Those third parties may collect or process data under their own policies. The platform is not responsible for independent third-party privacy practices.

User Choices

Users may update account details, edit profiles, pause or update listings, change passwords, enable login verification where available, and contact support for assistance. Some information may not be editable directly where approval review, audit records, payment records or legal retention requirements apply.

Children and Ineligible Users

The platform is intended for users who can lawfully use real estate, advertising, payment and business services. Users should not submit information if they are not legally permitted to use the platform or if they are submitting data on behalf of someone without authority.

Legal Disclosure

We may preserve, access, review or disclose information if required by law, court order, government request, fraud investigation, security incident, terms enforcement, user complaint, payment dispute or protection of platform rights and safety.

Changes to This Policy

This policy may be updated as the platform, laws, business model, integrations or security practices change. Continued use of the platform after updates means the user accepts the revised policy.